Yes, sample requests are available for qualified customers. Please contact sales@b8x.com with your company details and intended application—we’ll evaluate and arrange sample shipment promptly.

Yes. B8X offers a standard 12-month warranty from the date of manufacture, covering material defects under proper storage and use. Proof of purchase and batch number are required for claims.

Improper curing can result from incorrect mixing ratios, low temperature, humidity, or contaminated surfaces. Please share photos and process details with our support team for a rapid diagnosis.

Yes. Our global technical support team provides free consultation on surface preparation, dispensing methods, curing conditions, and troubleshooting—contact us via email or live chat.

You can download the SDS directly from the product page on our website. If you can’t find it, email support@b8x.com with the product name or code, and we’ll send it within one business day.

We accept bank wire transfer (T/T) and PayPal for international orders. Other options may be available based on your region and order history.

Yes. After your order ships, you’ll receive a tracking link or bill of lading number via email to monitor your shipment in real time.

Yes, we deliver to customers worldwide via compliant sea or land freight. All shipments include proper hazardous goods documentation (if applicable) to ensure smooth customs clearance.